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Is India Really the Best Call center Outsourcing Location?

by slumdog on Jan.19, 2010, under Awards

Call center outsourcing is truly taking off everywhere in the globe. In India alone, there is an estimated more than 500,000 call center agents working day and night. India of course is always the default country when one thinks of call centers. This has been perpetuated in every movie you have watched in the last couple of years and also in television shows. Just as a person what country comes to his mind when you say the word call center and I would bet you a hundred dollars right now that he will say India. If you for example have watched the show transformers, you will notice that there is one particular scene there that depicts what people think about Indian call center agents’ attitude. When the soldiers in the movie where fighting the evil Decepticon robots, they tried to call the military for more back up using a cell phone which was all that they had. But before they could get patched through to the military, they had to speak with a bored looking Indian call center agent. This agent was just speaking in a monotone voice reciting his spiel from memory while the noticeably and understandably frustrated U.S. soldier who kept insisting that it was an emergency almost lost heart at ever getting patched through because of all the bureaucratic procedures that the call center agent was following unmindful of the soldier’s pleas.This is just one of those cliché stereotypical depictions. And yes, this does not accurately describe all call agents from India. But surely, stereotypes and clichés did not puff out of thin air. They were created because a lot of people noticed the same thing. So this means that a lot of Indian agents have behaved a certain way and still perhaps behave a certain way (disinterested and bored such as in that scene in transformers). Also, India is very popular as a call or contact center location because it has been where the industry first sprung up and went full blast offshore. It has been so well established in everyone’s mind that the association is just unbreakable. So many comedians use this as the stuff of stereotype racist jokes. And when such a thing happens, when something has become a running joke on every late night talk show, then you know that that is the same experience for a lot of people.So does this mean that India is really not the best center call outsourcing location offshore? Not necessarily. There is still something that India provides that cannot be matched except perhaps if the Chinese suddenly started to lean towards English as a second language. India’s massive population and third world status makes the labor costs so low. There are quality India contact center companies of course, but basically every company that wants massive quantity instead of a focus on quality, then India is a sure bet. Perhaps some who have realized the potential of other locations such as the Philippines would also like to add quality to quantity, but a lot more companies are just interested in quantity.

A computer graduate and loves to travel. Reading current news in the internet is one of his past times. Taking pictures of the things around him fully satisfies him. He loves to play badminton and his favorite pets are cats and walk with them in the park with some dogs.

You may want to visit a Call Center Outsourcing website for more information.
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Make Money – 3 Fundamental Principles To Make Money

by slumdog on May.31, 2009, under Review

Make money can be made easier, more relaxed and less stressful with 3 fundamental make money rules. These money making rules are simple yet very effective. Use the law of attraction, prepare yourself, make research and take action.

Make Money Principle 1 – Use the Universal Law of Attraction to Attract Money

Money is attracted if you think about how to make more of it, desire it and focus on it. As Madonna a few decades said “I am a material girl and I am Living in a material world” make a wish list of your dreams, passions, desires, in general material things you would be much happier having them. There are no rules such as exclude very expensive items or objects of desire. The law of attraction says to focus on what we want to earn and receive and repeat the process sending our thoughts to the universe. Then the universe will return to us in a material way our thoughts, attracting them. Although there are many claims for this secret to be true, the argument that we will be day-dreamers and waste our time making dreams can be dealt with the idea and need of positive thinking and mood. Do you prefer to be optimistic or pessimistic? To think about life, business in a positive attitude or a negative one? At least focusing on your wish list is an effective to motivate you and a good motive is always good. No do not focus on your rich relative to pass away and inherit his or her fortune. Think of good things and actions to make money.

Make Money Principle 2 – Prepare yourself for reward and make some research.

Prepare yourself that additional wealth, success, capital, income or cash will change your ordinary lifestyle. Visualize good changes and how to incorporate them in your daily routine. Imagine success, new behaviour and attitude, new habits. If you prepare mentally and psychologically your mind then you have taken a great step towards making more money by having a real motive. A motive without limits, no matter unrealistic they are. Ok the idea of being a billionaire within next year may seem out of space, but on the other hand factors such as destiny, luck or even an unexpected event such as forecasting the exact bottom of stock market and buying derivatives to have great leverage in your return may reward you with turning a few thousand dollars investment into a few millions if a large move occurs according to your position.

Make Money Principle 3 – Take Action

Make money and wealth comes with mainly taking action, following a few steps at a time and putting the great rule of compounding into force. Compounding is the idea that repeated actions lead to greater results over time. Just when you have a debt and you only pay a small portion of it each month and you wonder why after a year it has increased rather than decreased due to the compounding of interest the same idea can work for your benefit. Make a list of how can people save more money in this financial crisis, write and eBook or report and market it on the internet. Find the next billionaire idea? A product that will be cheap, reliable, in great demand and people will not be able to live without it. Use your imagination, your intuition, your ingenuity or perception. Be brave, bold, and innovative. Just like in the movie “Slumdog Millionaire” it may be your destiny to make money.

Make money following these 3 principles

Why not start using these 3 basic principles to make money today? Attract material things and feel good. Prepare yourself for a large positive change. And take action to make money.

Stavros Georgiadis is an Economist. He writes about how to make money and also about internet business related topics, plus runs an online business

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